FIELD SERVICE TECHNICIAN
Contribute to Sustainability in the Medical Fields
Responsibilities
- Work cooperatively with CBG’s Technical Services team to meet customer expectations and goals
- Promote a positive work environment through open communication and collaboration
- Perform installation, maintenance and/or repair of CBG recycling units at customer site
- Accurately document service data, photos and action tickets into CBG’s Tech Service database
- Build positive relationships with customers
- Identify training opportunities to pursue with CBG’s Technical Services and Production associates
- Identify and relay new product opportunities to CBG Product Development team.
- Provide technical assistance to customers during regularly scheduled office weeks.
- Following blueprints, schematics and direction from supervision, assemble, wire, repair and manufacture
CBG recycling units with consistent speed, accuracy and quality to specification during regularly scheduled in-plant weeks. - Deliver excellent customer service at all times and through every stage of the customer journey.
Requirements
- Proficiency with electrical circuitry and wiring
- General knowledge of electronics and programming
- General knowledge of plumbing
- Competency with hand tools and meters
- Mechanical aptitude and troubleshooting skills
- Strong customer services skills
- Solid computer skills using Microsoft and CRM software
- 3+ years experience in a field service technician role (preferred)
- Travel 50-75% domestic
- Valid Ohio driver's license and clean driving record
Compensation, Commission & Benefits
CBG offers Hybrid Work Schedule, Competitive Base Salary and Commission Plan, Paid Time Off, Vision, Medical, Dental, Disability Insurances, Life Insurances and 401K Match.
Please note that candidates must pass background screen and drug test.
COMPANY OVERVIEW
CBG Biotech manufactures production solvent recycling and recovery equipment at our Solon, Ohio facility. Since 1995, we’ve partnered with laboratories, universities and industrial sites to help our customers become eco-friendly, sustainable, increase efficiency and become their “own solvent supplier.” We are adding exciting products to our portfolio and are hiring to facilitate our growth. Visit www.cbgbiotech.com to learn more about our company!
Candidates interested in this position should send their resume to hr@cbgbiotech.com with "LABORATORY BUSINESS DEVELOPMENT REPRESENTATIVE" in the subject line.